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KOLKATA: The New Town Kolkata Development Authority (NKDA) plans to form a senior committee consisting of representatives from Resident Welfare Associations (RWAs) and registered housing companies in the new town, as well as officials from NKDA to address civic issues.
“The committee will have representatives from all RWAs and registered housing companies in the new town, as well as a chief engineer and other NKDA people. The committee can meet once every fortnight via video conference where local civic issues and grievances can be heard and addressed,” NKDA Chairman Debashis said. Sen.
Samaresh Das, president of the New Town Forum and News (NTFN), an umbrella organization for New Town residents’ forums, said the idea was raised in front of Sen and other officials on Saturday. Das said they often receive complaints about different local civic issues, but there is no common platform for the NKDA to address them. “Having such a committee will help tremendously,” Das said.
Some of the common issues raised by residents include uncontrolled dumping of building materials, encroachment on the roadway, illegal parking, trash being dumped on the streets, and vacant lots.
“So far, there is no common platform where residents can raise these issues before the NKDA on a regular basis. Having such a committee will be very helpful,” said Partha Majumdera resident of a housing complex in action zone II.
NKDA officials said there is already a 24-hour hotline that is strictly monitored. “We regularly review any civic issues or public grievances received through the helpline,” an official said.

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